Terms &
conditions.

Chaptora is operated by Yasemin Basar, a sole proprietor, Oswald-Redlich-Straße 36, 1210 Vienna, Austria. VAT identification number: ATU83575347. Email: info@chaptora.com. In these Terms, “Chaptora”, “we” and “us” mean this operator.

Part A governs our browser-based writing and AI service. Part B governs the separate affiliate agreement when we accept your application. The withdrawal information below applies to consumer subscriptions where the described statutory right applies. An affiliate application alone does not purchase a subscription.

We offer the service worldwide in English. A consumer is someone acting outside their trade, business or profession; a business user acts in that capacity. Mandatory protections of the law applicable to you remain in force, including local consumer and contractual-capacity rules.

You must be at least 16 to use Chaptora and meet any higher age or consent requirement applicable to you. If you are 16 or 17, you need the consent of your parent or legal representative before purchasing a subscription. If acting for a business, you must have authority to bind it.

You agree to these Terms when you create an account through a registration process that presents them for acceptance. A paid subscription is concluded when your order is accepted and confirmed. Its plan, price, billing cycle and included allowances are those disclosed before you place the order. Keep the order confirmation and this version of the Terms for your records.

Provide accurate account details, protect your login credentials and promptly report suspected unauthorized access to info@chaptora.com. You are responsible for activity you authorize and for your own failure to take reasonable care with account security; this does not make you automatically liable for every unauthorized use.

Chaptora provides tools to create and organize manuscripts, chapters, notes and research, edit text and request AI assistance. You need an internet connection and a supported, up-to-date browser. Features, usage allowances and any plan restrictions are described in the product and at purchase.

The free plan and paid subscriptions are separate offers. AI usage is subject to the allowance and renewal period displayed for your plan. An allowance is access to processing capacity, not money or a redeemable credit. Do not circumvent plan or usage limits. Additional charges require your agreement.

We maintain the service and provide updates required to keep it in conformity with the contract. For consumers, changes beyond those necessary to maintain conformity require a valid reason, such as security, legal requirements or adaptation to technical dependencies, and must be made without additional cost. We will explain such changes clearly. If a change more than minimally impairs access or use, we will inform you in advance on a durable medium and provide any statutory right to terminate free of charge, including the applicable 30-day period, unless you can retain the unchanged conforming service without extra cost.

The price, currency, billing period and total payable amount, including applicable taxes, are displayed before purchase. The operator uses the Austrian small-business VAT exemption where applicable. This does not exempt every international transaction; taxes are handled according to the applicable transaction and disclosed at checkout.

Monthly or annual subscriptions renew for the selected billing period until cancelled. You can cancel through your account before renewal; cancellation takes effect at the end of the current paid period. Contact info@chaptora.com if you cannot access cancellation. Cancellation stops future renewal and is distinct from statutory withdrawal.

Plan changes and their charges take effect as disclosed when you request the change. A failed payment may result in loss of paid access after notice and a reasonable opportunity to resolve it. We will not impose undisclosed payment penalties.

Subscription payments are non-refundable except where a refund is required by applicable law. We do not offer a voluntary money-back guarantee. The availability of the free plan does not remove mandatory rights relating to a paid subscription.

We will notify you at least 30 calendar days before a proposed change to your recurring subscription price, identifying the new price and affected renewal. No increase applies to an already paid period. Where your agreement is legally required, the change takes effect only with that agreement; you may cancel future renewal before the change.

Consumers with a statutory right of withdrawal may exercise it as explained in the consumer withdrawal information below. Starting to use a paid feature does not by itself waive that right or establish your express request for immediate performance.

If you exercise a statutory right of withdrawal after expressly requesting immediate performance, we may deduct a proportionate amount for services already supplied, including AI processing, but only to the extent permitted by applicable law. Any deduction will be calculated by reference to the agreed contract price and applicable statutory requirements.

For a bundled ongoing subscription, the calculation follows the legally applicable proportionate basis. Consuming the entire AI allowance does not automatically entitle us to retain the entire subscription price. We will explain any lawful deduction; there is no separate withdrawal penalty. Missing legally required information or consent may prevent a deduction.

You retain your rights to manuscripts, notes, research, prompts and other material you provide. You must have the rights necessary to supply that material and authorize its processing. Chaptora does not claim ownership of your content.

You grant us a non-exclusive, worldwide, royalty-free license only to host, store, copy, transmit, display and process your content as necessary to provide and secure the service for you. This includes processing by our service providers and sending relevant material to AI providers when you request AI features. It does not authorize selling your manuscripts or using them to train AI models. We do not use your content to train models or authorize our AI providers to do so.

Human access to manuscripts for support requires your explicit permission and is limited to the material needed for that case. Without that permission, access is limited to what is necessary to comply with a legal obligation or investigate a concrete security or abuse incident. Automated processing needed to provide the service is separate from human support access.

The license ends when the relevant content or account is deleted, except for restricted retention and processing necessary for backups, the time-limited records of AI processing described in our Privacy Policy, legal obligations or resolving legal claims. Our Privacy Policy explains personal-data processing, service providers and retention. Keep exports of important work; this recommendation does not limit our statutory responsibility for data loss.

AI output can be inaccurate, incomplete, biased or similar to output supplied to others. Review it before publication or reliance, including facts, citations and possible third-party rights. It is not a substitute for professional advice.

As between you and Chaptora, you may use the output you generate for lawful purposes, including commercially. To the extent we hold transferable rights in that output, we assign them to you. We do not promise that output is unique, copyrightable or free from third-party rights. Your statutory rights concerning the service remain unaffected.

Do not use Chaptora unlawfully, infringe intellectual property or privacy, distribute sexual exploitation material involving minors, threaten or unlawfully harass others, incite unlawful violence, send spam or impersonate others. Do not introduce malware, disrupt the service, access other users’ data, bypass security or usage limits, or extract data through unauthorized automated access.

The software, website, designs and trademarks belong to Chaptora or its licensors. Your subscription gives you permission to use the service for its intended purpose, not ownership of its software or branding. Copying, modifying or reverse engineering is prohibited except where we permit it or applicable law gives you a right to do so.

The service relies on hosting, authentication, payment and AI providers and may need maintenance. We do not promise uninterrupted availability or a particular writing or publishing outcome. Our obligations and statutory responsibility for the providers we use remain unaffected.

You may cancel your subscription and request account deletion. Export content you wish to keep before deletion. Contact us if you need help ending the contract; account deletion does not remove payment obligations already lawfully incurred or mandatory refund rights.

We may restrict access when reasonably necessary to address a material breach, a concrete security threat or a legal obligation. Where practicable, we will explain the reason and allow a reasonable opportunity to remedy the problem before termination. Immediate restrictions must be proportionate to the risk. Contact info@chaptora.com to dispute a restriction.

If we discontinue the service or end a paid subscription for reasons not attributable to your breach, we will give reasonable advance notice, allow a reasonable opportunity to export content and refund prepaid fees for the period we will not supply. Mandatory consumer rights to recover content and obtain refunds also apply.

Consumers retain all mandatory conformity, warranty, repair, price-reduction, termination, refund and damages rights. Nothing in these Terms excludes or limits our liability to consumers contrary to applicable law. The absence of a voluntary money-back guarantee does not restrict these rights.

For paid business use, to the extent legally permitted, our aggregate liability for damage caused by slight negligence is limited to the subscription fees that business customer paid us during the 12 months preceding the event giving rise to the claim. This cap does not apply to intent, gross negligence, injury to life, body or health, mandatory product liability, or any other liability that cannot lawfully be limited. It does not excuse performance of our contractual obligations or affect repayment claims. For free business use, the statutory liability rules apply.

Notify us of defects or problems at info@chaptora.com so that we can investigate and provide any remedy owed. No contractual complaint deadline in these Terms shortens your statutory rights.

We may propose changes to these Terms to address changes in law, security requirements or the service. For existing contracts, we will explain material proposed changes and their intended effective date at least 30 calendar days in advance by email or another durable medium. Changes requiring your consent apply only with that consent; continued use or silence alone is not deemed agreement. Mandatory legal changes apply as required by law. Affiliate-rate changes are addressed separately in Part B.

Austrian law governs these Terms. For consumers, this choice does not deprive you of mandatory protections under the law of your habitual residence that would otherwise apply. Statutory consumer jurisdiction rules remain unchanged. For business disputes, the competent courts in Vienna, Austria have exclusive jurisdiction to the extent permitted by law.

Contact info@chaptora.com with complaints. We do not voluntarily commit to alternative dispute resolution proceedings; any mandatory participation or information obligations remain unaffected. If a provision is ineffective, the remaining Terms continue to apply to the extent permitted by law, and statutory rules replace the ineffective provision. Individually agreed terms and mandatory law take precedence.

These Affiliate Terms form a separate agreement with the operator identified in Part A when we accept your application by email. You must be at least 18; a person applying for a business must also be at least 18 and authorized to represent it. Applications are reviewed individually and acceptance is not guaranteed.

You act independently and are not our employee, agent or partner. You cannot bind Chaptora or make promises on our behalf. You are responsible for your promotion expenses and any registrations required for your activities. Participation does not require purchasing a Chaptora subscription.

Part B controls affiliate-specific matters. Part A’s operator details, applicable-law and dispute provisions also apply to this agreement, with any mandatory consumer protections determined by your actual legal status. The subscription-fee liability cap in Part A does not limit our obligation to pay affiliate commissions.

We provide your Affiliate code and referral link when accepting your application. The code can be added to a Chaptora address as ?via=your-code. Where referral tracking is permitted and active, a visitor’s code is retained for 60 days. The latest eligible link selection before the first successful purchase applies. A customer without a link selection may enter an eligible Affiliate code at payment.

A customer credited to your code at their first successful purchase is a Referred user. There is no deadline for that customer to upgrade to a paid plan. After that purchase, later links or codes do not transfer attribution. A saved account selection survives missing browser storage; sharing a link or code alone does not guarantee attribution.

Self-referrals earn no commission. This includes your own purchases through another email address, an alternate account or your own business. Fabricated accounts, cookie stuffing, forced redirects and manipulation of attribution are prohibited.

The current uniform commission rate is 15 % of the undiscounted net list price, excluding taxes, for eligible paid plans. Referral discounts do not reduce this calculation base. Quarto and Folio qualify; the free Octavo plan and complimentary access do not. Rate changes are governed by section B.10.

Commissions accrue for monthly billing periods while a Referred user has qualifying paid access. For monthly subscriptions, the base is the monthly net list price. For annual subscriptions, one twelfth of the annual net list price is allocated to each monthly period; the annual commission is not all earned upfront. Amounts are recorded in USD and rounded to cents.

An upgrade may start a new billing period and generate a new commission for the new plan. Eligibility follows the recorded subscription status and billing periods. Refunds or failed payments affect pending commissions when they cause qualifying paid access to lapse; a payment event alone does not automatically reverse every commission.

Each commission is pending for 30 days from the start of the billing period it covers. If qualifying paid access lapses within that window, the pending commission is void. Otherwise it becomes due and is included in the next eligible payout.

Ordinary customer refunds after the pending window do not revoke due commissions. Commissions obtained through proven fraud or prohibited referrals may be corrected as described in section B.11. We preserve legitimately earned commissions and do not forfeit your entire balance because of an unrelated breach.

If your due commission balance is at least $100 at a calendar month-end, we initiate a payout by the 15th of the following month. Pending commissions do not count towards the threshold. Smaller due balances carry forward. Each payout includes all commissions due when it is made.

Payouts are made manually by bank transfer, PayPal or Wise using valid payment details you provide. Initiation is distinct from the date your provider credits the funds. If missing or incorrect payment or tax details prevent payment, we will tell you what is needed and initiate payment promptly after the issue is resolved. Your legitimate entitlement remains recorded.

After termination, due balances are paid at the next monthly payout run without a minimum threshold. Legitimately earned pending commissions are paid after they become due, also without a minimum threshold. The same settlement rule applies to commissions that continue to accrue from protected existing referrals under section B.11.

Commissions are accounted for in USD. Chaptora chooses USD or EUR for each payout; the program does not give affiliates a right to select the payout currency. For a EUR payout, we convert the USD amount using the European Central Bank reference rate for the payout date, or its most recently published preceding rate if no rate is published that day. We show the currency and rate on the payout statement and add no exchange-rate markup.

You bear actual bank or payment-provider charges attributable to your payout, including outgoing transfer charges. We may deduct charges we incur from the amount sent, identifying them separately. We do not add a Chaptora administration fee or markup. No fee is deducted where none is incurred. Receiving-bank or provider charges collected directly from you are not deducted by us a second time.

A fee deduction reduces the cash sent, not the commission earned. Any provider conversion or receiving charges may reduce the amount credited to you and follow that provider’s terms. Payment methods are not guaranteed to be free.

Provide accurate legal name, address, country, business or private status, applicable VAT status and tax identifiers, and notify us promptly of changes. You remain responsible for declaring your affiliate income and meeting your own tax and registration obligations. Chaptora’s small-business exemption does not determine your VAT treatment.

With your separate express agreement to self-billing, Chaptora issues a payout statement on your behalf as a Gutschrift under section 11(8) of the Austrian VAT Act, where applicable. The statement identifies the covered commissions, currency, conversion and applicable tax treatment. You agree not to issue a duplicate invoice for the same covered commissions.

Review each statement and notify info@chaptora.com of errors or an objection to self-billing. Your statutory right to object remains unaffected. We will clarify or correct disputed statements and agree any required alternative documentation; a statement dispute does not extinguish legitimate commissions.

The commission base is exclusive of VAT. VAT, exemption or reverse-charge treatment is determined by the actual supplier and transaction and the legally required information. We apply required withholding only where legally necessary and identify it. Selecting a country or applicant category does not override the correct tax treatment.

Your acceptance email identifies any individually agreed Referral discount. It applies only to a Referred user’s first subscription payment, including the first annual payment if an annual plan is selected. The value applicable at checkout controls; registration does not lock in a future discount, and there is no deadline for the first upgrade.

We may agree changes to your Referral discount with you. A change does not retrospectively alter a completed customer purchase or reduce the undiscounted commission calculation base. Promote only the current offer and explain that it applies to the first payment rather than every renewal.

Clearly disclose your financial relationship with Chaptora near affiliate recommendations and links as required by applicable advertising law. Make truthful, supportable statements and do not promise particular earnings, publishing results or features we do not offer. Follow the rules of the channels you use.

You may run paid advertising at your own expense without individual prior approval. Bidding on Chaptora as a paid-search keyword, spelling variants or combinations such as “Chaptora discount” is prohibited. Generic search and social-media advertising are permitted subject to these Terms.

Do not impersonate Chaptora, suggest your advertisement is an official communication, register confusing domains or profiles, send spam, or publish affiliate offers on coupon or deal sites. Do not use misleading discounts, fake reviews or unsolicited messages that violate applicable law.

During participation, you may use supplied promotional material and our name only to identify and accurately promote Chaptora. No ownership of our marks is transferred. We may require correction or removal of material that violates these rules. Stop new promotion and remove program branding when participation ends.

We may adjust the uniform program-wide commission rate for future commission periods to reflect changes in subscription economics, payment or service costs, or legal requirements. We will email you at least 30 calendar days in advance, explaining the reason, new rate and effective date. A changed rate applies to periods beginning on or after that date, including those of existing Referred users. Existing referrals do not carry a permanently guaranteed rate.

Commissions already earned, including pending commissions for periods already started, keep their original rate. No change operates retrospectively. You may terminate participation under section B.11. A rate change requires your agreement where applicable law requires it; notice and silence alone do not replace legally required consent.

Other material changes to this affiliate agreement follow the same advance email notice period and any applicable consent requirements. Individually agreed terms take precedence. We will not use a change to confiscate legitimate earned balances.

Either party may terminate affiliate participation by email with 30 calendar days’ notice. Send your notice to info@chaptora.com; we send ours to your affiliate contact email. When termination takes effect, your code no longer accepts new referrals.

After ordinary termination, valid customers attributed before deactivation continue to generate commissions while their qualifying paid subscription continues, under the applicable program rate and eligibility rules. Termination does not itself cancel those referrals or your legitimate pending and due commissions.

Proven fraud, systematic spam or substantial misleading promotion may justify immediate termination. We will identify the reason and any affected commissions. Only commissions improperly obtained through the breach may be cancelled or recovered. Legitimate commissions, including legitimate existing referrals under the continuing-commission rule, are preserved.

You may dispute a correction by emailing info@chaptora.com. We will review relevant evidence and explain the outcome. A recovery claim concerns only amounts improperly obtained; recording an adjustment does not itself establish that money has been repaid.

The following information concerns consumers with a statutory right of withdrawal under Austrian law or the corresponding EU/EEA rules for distance service contracts. Mandatory rights available to consumers elsewhere remain unaffected. Business purchases do not carry this consumer right.

You have the right to withdraw from your paid subscription contract within 14 days without giving a reason. The withdrawal period expires 14 days after the day the contract is concluded. Any statutory extension of that period, including for missing required information, remains unaffected.

To withdraw, inform Yasemin Basar (Chaptora), Oswald-Redlich-Straße 36, 1210 Vienna, Austria, email info@chaptora.com, of your decision by an unequivocal statement, for example by email or a letter sent by post. You may use the model form below, but it is not obligatory. Sending your withdrawal statement before the period expires is sufficient to meet the deadline.

If you withdraw, we will reimburse payments received under the withdrawn contract without undue delay and no later than 14 days after we receive your withdrawal statement. We use the same payment method as the original transaction unless you expressly agree otherwise; you will not incur reimbursement fees.

If you expressly requested that the service begin during the withdrawal period, you must pay only the legally permitted proportionate amount for what was supplied up to your withdrawal, compared with the full agreed service. The conditions and limitations in section A.5 apply. We may deduct that lawful amount from the reimbursement and will explain its calculation.

Merely logging in, using AI or consuming an allowance does not by itself end the withdrawal right. For services, an early loss of that right requires full performance and all legally required prior express consent and acknowledgment. Starting an ongoing subscription is not the same as fully performing it. After withdrawal we may stop the withdrawn paid service, subject to your statutory content-retrieval rights.

Complete and send this form only if you wish to withdraw from the contract. You may copy it into an email to info@chaptora.com or print and post it.

To: Yasemin Basar (Chaptora), Oswald-Redlich-Straße 36, 1210 Vienna, Austria; info@chaptora.com.

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: ____________________

Ordered on: ____________________

Name of consumer(s): ____________________

Address of consumer(s): ____________________

Signature of consumer(s), only if this form is submitted on paper: ____________________

Date: ____________________

(*) Delete as appropriate. You may optionally include your account email or order reference to help us identify the subscription; neither is a condition for a valid withdrawal.